Refund policy

Thank you for shopping with us at Modao Resale. We value your business and strive to ensure every customer has a great shopping experience.

All Sales Are Final
Please note that all purchases made in-store or online are final. We do not offer returns, exchanges, or refunds.

Flawed or Damaged Items
Because we are a resale boutique, many of our items are pre-owned and unique. We carefully inspect each piece before listing or selling it. However, if you discover a significant flaw or damage that was not noted at the time of purchase, please contact us directly within 3 days of receiving your item.

📞 Contact: 360-546-1163
We’ll be happy to review your concern and determine if a resolution is possible.

Thank You for Supporting Small Business
Your support helps us continue providing unique, high-quality resale fashion for women.