Refund policy
Return Policy
Thank you for shopping with us at Modao Resale. We value your business and strive to ensure every customer has a great shopping experience. To request a return, please call (360)546-1163 or send us an email info@modaoresale.com.
Shipped Orders
For orders shipped to you, you may return your purchase for a refund within 7 days of your item being delivered.
The return must be requested within the applicable return window. Once the return window has passed, the purchase is considered final and is no longer eligible for return.
In-Store Pickup Orders
For orders placed for in-store pickup, you will have the opportunity to try on your items at the time of pickup.
If an item does not work for you, you may choose to return it for a refund at the time of pickup, as long as the order is picked up within 7 days of the date the order was placed.
If you choose to take the item home, the standard 7-day return policy will apply.
Thank You for Supporting Small Business
Your support helps us continue providing unique, high-quality resale fashion for women. We truly appreciate you choosing to shop small and supporting Modao Resale!