FAQ
Click on the search bar at the top left of the page and input a keyword, such as Louis Vuitton or Dresses, etc. You can also browse through the website and narrow the focus with the navigation & filters.
For New Arrivals or Sale, click on the tab for that category.
You will have the option to select Local Pickup at check out. You will be notified when your items are ready for in-store pickup. Any applicable taxes will be added.
We ship all accross the U.S.A.
Shipping orders are processed and shipped within 3-5 business days via Priority Mail. Orders over $500 will be insured for your protection.
Due to the nature of our business, all sales are final.
With over 10 years in the resale market, we have become experts in authenticity. Every item goes through a rigorous in-house verification process as well as third party (Entrupy Certification). We guarantee 100% authenticity on every product we sell, or your money back.
At Modao, we believe in giving back to the community.
Head to our Charitable Organizations page for more details on that.
We would love that! You can go to our events page and fill the form. We will get back to you in 2-3 days.
Absolutely! We love hosting private shopping events like birthdays, bachelorettes, and even book club meetings! You can fill the form on our events page and we'll get back to you in 2-3 days!